With Dara’s help I was able to open my meebo account in my gmail -which makes everything much more convenient. I can see using IM to talk to staff in other depts – especially if you don’t want others to hear. I IMed Brandee and Lori in Reference and my son (who’s always plugged in). I can see the advantage of having access to each other, but I think it would be kind of annoying to constantly have to chat with others.
Ask a Librarian is great for those at home after hours. I know Lynn does a speedy and thorough job answering the RS questions and loves doing it!